The ITS Team will be performing maintenance on Confluence beginning at 6:00 pm Tuesday, October 8. During this time the service may go offline. It should be available again by 8:00 pm. Please refrain from editing pages during this time to avoid losing your work.
Introduction & Overview
User Guide
This document functions as an overall guide for use of SafeGrounds, the University-developed incident management system used to record University response to various reported behaviors, concerns, and potential policy violations involving students, employees, and third parties. This system was designed specifically for staff members working in direct support and response roles. Roles were created in the system to allow collaboration, as well as control over who has access to specific case information during the life of a case. Each user is assigned to a User Role, and has functions and abilities specifically designed for their role (see User Roles).
Statement of User Rights and Responsibilities
Each SafeGrounds user will be trained and approved (New User Access and Training) by an administrator in their organizational area. SafeGrounds users may utilize the system for the purpose of ensuring accurate, effective, and efficient incident and data management in their area of response. All SafeGrounds users are expected to utilize the system and its data only for the purpose of executing their roles as employees of the University of Virginia and shall not access or view data for personal use. SafeGrounds retains a record of user activity in the system.
Additional Resources
You may find additional resources regarding the use of SafeGrounds on the SafeGrounds User Site (Opens in new window or tab) (requires Netbadge authentication)
NOTE: There are many screenshots throughout this User Guide, which illustrate the system functions and uses described. Cases that list individual names are all false and were created specifically for the purpose of demonstrating system functionality. Any screenshots which include real data obscure personally identifiable information.
Table of Contents
Main Menu, Dashboard & Widgets
Title | Creator | Modified |
---|---|---|
Appendices | Jeana Starbuck | Nov 30, 2023 |
Technical Support and System Errors | Jeana Starbuck | Nov 30, 2023 |
Frequently Asked Questions | Jeana Starbuck | Nov 30, 2023 |
Email Functionality | Jeana Starbuck | Nov 30, 2023 |
Actions, Attachments, and Attributes | Jeana Starbuck | Nov 30, 2023 |
Just Report It Cases | Jeana Starbuck | Nov 30, 2023 |
Editing a Case | Jeana Starbuck | Nov 30, 2023 |
Case Overview | Jeana Starbuck | Nov 30, 2023 |
Team Members | Jeana Starbuck | Nov 30, 2023 |
Creating a New Case | Jeana Starbuck | Nov 16, 2023 |
Profiles | Jeana Starbuck | Nov 16, 2023 |
Searching | Jeana Starbuck | Nov 16, 2023 |
All Cases | Jeana Starbuck | Nov 16, 2023 |
Main Menu, Dashboard & Widgets | Jeana Starbuck | Nov 16, 2023 |