If you encounter an error message when using SafeGrounds, please see Technical Support/System Errors. If you are having trouble finding what you are looking for, refer to these Frequently Asked Questions and the section of the manual that provides guidance.
A Complainant sent me their Title IX preferences. Where do I put them? Recording Preferences
I am adding a new case—should I list myself as the Reporter? Reporter and Involved Party Information
Why can't I add a Case Type to a new case? Case Types
How do I close a case? Closing a Case
How do I print?
Exporting or Printing Profile Information or
Case Export or Printing FunctionWhat is the difference between an Involved Party & a Profile? Profiles and Involved Parties
Should this be an Action or an Attachment? Actions, Attachments, and Attributes
How can I view only my Active cases? Main Menu, Dashboard and Widgets
Why is this person's profile not showing up in this case submitted through JRI? Just Report It Cases
Why am I receiving an error that says Access Denied? User Roles
Additional FAQ can be found on the FAQ section of the SafeGrounds User Site Opens in new window or tab (requires Netbadge authentication)