...
Your permission to edit case information is based on your user role. As a general rule, you should be able to edit information related to cases that you are a Team Member on, and/or where you created that content. If you have questions about your ability to edit content based on your role, contact the system administrator in your area (see section Technical Support and System Errors.
Editing Case Information
...
For more information about Team Member Roles and their functions see the Team Members section.
Closing a Case
To close a case, click on the Edit tab to edit the case. Then click the Change Status button in the top right corner and select Closed from the drop-down list.
...
Since the implementation of Case Classifications, or 'lanes', (see Case Classifications), the status of each area of a case can be closed independently. Users should only update the status of the Case Classification for which they are responsible.
...
If a case progresses to a formal Honor Committee or University Judiciary Committee investigation, the User should return to the SafeGrounds record to connect the SafeGrounds case to the Honor or UJC Case. The Honor Committee and UJC have separate incident management systems, and by connecting cases, SafeGrounds will display basic information from the Honor or UJC system in a student’s profile.
...
Deleting a Case
Users with the appropriate permissions may delete an entire case by clicking the red Delete button in the bottom-right corner of the Edit Case page. You must list a reason for deleting a case. Reasons for deleting a case might include:
The case has been entered multiple times (see Merging/Combining and Deleting Duplicate Reports and Cases)
The case was entered without any information.
The case does not address any incidents or concerns that would be processed or documented using the SafeGrounds system.
...