...
Take a screen shot of your screen where the error message is displaying
Note the case number/student profile of the case/student where you are experiencing the error
Describe (in as much detail as possible) the course of action you were taking when attempting to complete the task, i.e. 'I was trying to add an attachment from the attachments page'
Contact your area SafeGrounds administrator(s) by email with the information outlined above, who will elevate your case as appropriate for technical support or may be able to answer the question directly:
Designated SafeGrounds Contacts By Unit OR
https://safegrounds-user.sites.virginia.edu/contacts (Opens in new window or tab)