New Features & Enhancements
- New Help & Support Page
We’ve launched a new Help & Support page that includes: - A comprehensive User Guide
- A link to our Customer Portal
- Our new Support Email Address
- Add a Profile Not Associated with a Case
Users can now create and manage individual profiles independently of a case, allowing greater flexibility in tracking people or parties within the system. - Copy and Add Parties to Cases
Users can now easily copy and add parties between cases, streamlining case management and reducing repetitive data entry. - Updated Arrest Disclosure Form
The Arrest form has been redesigned to allow students to answer "No" to disclose an arrest, and their answer will be recorded.
Fixes & Improvements
- JRI Improvement
The system now adds a Potential PADHR when the Reporter is an Employee and the Complainant and Respondent are unknown. - TAT Evaluation Terminology Update
The field previously labeled “Priority Level” has been renamed to “Level of Concern” to better reflect assessment criteria. - PC Evaluation Panel Enhancements
The PC Evaluation Panel now includes: - TAT Target
- TAT SOC
- Updated Reporter/Respondent Role
Introduced a new combined Reporter/Respondent role to better represent individuals who serve in both capacities within a case.
Power BI Reports
- PACE Dashboard
A new Power BI dashboard that provides insights into case progress, and timelines for the PACE initiative. - HR Roadmap Dashboard
A high-level dashboard designed to support HR strategic planning and initiative tracking, offering visibility into milestones, timelines, and resource allocation. - HRL Dashboard
A newly developed Power BI dashboard offering detailed visibility into case progression and timeline tracking for the HRL initiative.